Markhor SportsMARKHORSPORTS

Customer information

Terms & Conditions

Please read these terms alongside our pricing, delivery, refund, and privacy policies before using a paid service.

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The business & our services

ANKUK Developers LLP operates under the Markhor Sports brand. Our address is House 28, Street 9, Lane 6, Sector B, DHA 2, Islamabad, Pakistan. Contact contact@ankukdevelopers.com or +92 316 5068553 for customer support.

Markhor Sports connects players with sports profiles, nearby players, teams, matches, tournaments, and venue booking tools. Pro is an optional paid app subscription with discounts and team formations. Venue operators provide the physical facilities and organizers run their events; the provider identified in the booking is responsible for delivering that session or event.

This website provides information and support contacts. It does not currently accept payments, confirm bookings, or activate subscriptions. Contacting us does not create an order or recurring payment. Availability depends on the app release, location, and participating providers.

Accounts & responsible use

Provide accurate details, keep account credentials private, and use only payment methods you are authorized to use. Report unauthorized access or transactions promptly. If you cannot enter a binding agreement yourself, a parent, guardian, or authorized adult must arrange any paid service on your behalf.

Follow venue safety instructions, sport-specific requirements, and tournament rules. Ratings reflect platform activity and do not guarantee selection, sponsorship, sporting results, or professional opportunities.

Prices, payments & automatic renewal

All prices and payable totals are in Pakistani Rupees (PKR). Markhor Pro costs PKR 200 per month and renews automatically each month until cancelled. Discounts depend on participating offers and their conditions; venue bookings and tournament entry fees are separate.

Before payment, review the included service, billing period, total, applicable taxes or fees, payment method, and renewal date. Any additional charge must be shown before you authorize it. A payment attempt or pending transaction alone does not confirm a booking or activate access.

To stop Pro renewal, contact contact@ankukdevelopers.com with your account email and a cancellation request before the next renewal date, or use subscription management where offered in the purchase channel. Cancellation stops future renewals and access normally continues until the end of the paid period. Deleting the app does not cancel a subscription.

Any future price change will be communicated before it applies to a renewal so you can decide whether to continue. Use only the payment route shown in the app or confirmed in official business correspondence; do not send payment credentials to support.

Bookings & venue information

Before confirming, check the venue and provider, address, sport, court, date, start and end time, total in PKR, included facilities, and cancellation or rescheduling conditions. Venue rates vary by location, facility, and time slot. An inquiry is not a reservation.

Venue operators and organizers must provide accurate availability, prices, descriptions, and terms. If details are incorrect or a booked service is unavailable, contact us with the reference so we can investigate with the provider. Changes to an accepted booking require communication and agreement; an alternative slot is subject to availability.

Delivery, cancellations & refunds

Our Delivery Policy explains electronic confirmations, app access, and attendance at booked venues. Our Refund, Return & Cancellation Policy explains cancellations, unavailable services, duplicate payments, and refund handling.

Booking-specific cancellation deadlines and charges must be disclosed before payment. A later policy change does not replace the terms already agreed for a confirmed booking. Nothing in these terms excludes rights or remedies that cannot be excluded under applicable law.

Prohibited content & activities

Markhor Sports offers sports-related digital services and booking support, not a marketplace for physical goods. You must not use it to promote, sell, or arrange illegal or restricted items, unlawful gambling or betting, fraudulent transactions, or activities prohibited by applicable law.

Do not post misleading listings, impersonate others, manipulate ratings, harass users, infringe intellectual property, publish private information without permission, or interfere with the service. Report suspicious content or inaccurate claims to support with the relevant details.

We may remove content or restrict access where needed to investigate misuse, protect users, or comply with law. Contact support to request review of a decision. Payment and refund issues will be assessed under the applicable policy rather than treated as automatically forfeited.

Content, availability & corrections

You must have permission to share the content you upload. You retain ownership of your content and allow us to display and process it as needed to provide the features you use. Our brand, website material, and software may not be copied or misrepresented without permission except as allowed by law.

We aim to keep information accurate and will investigate reported errors. App features, participating venues, and offers may change. Product descriptions do not guarantee availability in every city or continuous, uninterrupted service. If an error affects an accepted paid service, contact us for correction or the remedies described in our refund policy.

Support, disputes & updates

Email contact@ankukdevelopers.com with your account, booking, or payment reference and a description of the issue. We aim to acknowledge support requests within 3 business days. Business days are Monday to Friday, excluding public holidays in Pakistan. If you disagree with an outcome, reply with any additional evidence and request a further review.

These terms are governed by applicable laws of Pakistan, without removing mandatory consumer rights. We may update terms for future use and will explain material changes affecting paid services before they apply. The date above identifies the current version.